Phone (M-F, 9AM - 5PM EST): 407-321-9215
E-mail: [email protected]
The DOT-Z1 drivers, data viewer and firmware updater applications are available through the following downloadable setup file:
MD Tools Setup - Windows XP/Vista/7/8/10
This package contains the following utilities that can be used with the DOT-Z1 for no additional charge:
Minimum requirements are a PC running Windows XP, Vista, 7, 8, or 10 with at least 150 MB of free disk space. This package will also install any prerequisite software components needed by the utilities.
Note: If you have a more recent version of Windows or updates, you might experience a message indicating that "Microsoft Visual C++ 2010 Redistributable Package appears to have failed. Do you want to continue with installation?". If you see this message, you can simply ignore this message and press "Yes", as highlighted below.
This message happens simply because the PC contains a newer version of a prerequisite, and it does not need to install an older version.
Troubleshooting and Common Installation Issues
If you are experiencing issues with the installation or operation of the software, you can try to follow the following steps.
For the latest user manuals or firmware updates, please e-mail [email protected] with the product model number.